Product & delivery
Questions about contents, formats, download access, or file problems.
BAD INSTRUCTIONSWRONG LESSONS. REAL CONSEQUENCES.CONTACT FILE / NEW YORK, UNITED STATES
Questions about the audit, Correction File 001, an order, a refund, or your information are welcome.
PRIMARY CONTACT
Include the product name and order number when asking about a purchase. Do not include passwords, full card numbers, government IDs, or other sensitive information.
BI Media operates and publishes the customer-facing Bad Instructions brand.
Write to the EditorQuestions about contents, formats, download access, or file problems.
Include the checkout email and order number. Review the refund policy before writing.
Ask to access, correct, or delete subscriber information tied to your email.